Advertisement Retractions, Corrections & Acknowledgements
At My Queensland, we offer a wide range of exclusive holiday packages and advertise these at a national and international level.
While we always endeavour to create accurate advertising material for our holiday packages, we do sometimes make mistakes – after all, we are only human. In these cases, we have to retract, correct and/or acknowledge incorrect advertisements and messages that have gone public.
See below for more information.
Printed Publication Advertisement
The Sheraton Grand Mirage Port Douglas hot deal featured in the New Zealand Herald on 27 February 2024 was incorrectly advertised as this package expired. We apologise for any inconvenience caused.
Retraction Added 3:20pm, Tuesday, 27 February 2024
Printed Publication Advertisement
The Crystalbrook Riley holiday package (Deal Code: MQ-42289) featured in the Travel Section of Sunday Star Times on 22 October 2023 incorrectly advertised the price was from $2299* per person with the current promotion. This package price is 7 Nights from $2349* per person from Auckland. We apologise for any inconvenience caused.
Retraction Added 12:44pm, Monday, 23 October 2023
Printed Publication Advertisement
The Hilton Surfers Paradise holiday package (Deal Code: MQ-5374) featured in the Travel Section of the New Zealand Herald on 17 October 2023 incorrectly advertised the price was from $1599* per person. This package price is 5 Nights from $1699* per person from Auckland with the current promotion. We apologise for any inconvenience caused.
Retraction Added 12:41pm, Monday, 23 October 2023
Email Advertisement
The My Queensland email sent on 25 July 2023 incorrectly advertised in the preheader text that the deals included up to $30000 Bonus Value. These deals actually include up to $3000 Bonus Value, as stated on the website. We apologise for any inconvenience caused.
Retraction Added 9:13am, Tuesday, 25 July 2023
Email Advertisement
The Novotel Sunshine Coast holiday package (Deal Code: MQ-4928) featured in the My Queensland email on 17 April 2023 incorrectly advertised that flights were included in the package. This package in fact does not include flights, as stated on the website. We apologise for any inconvenience caused.
Retraction Added 3:50pm, Tuesday, 18 April 2023
Printed Publication Advertisement
The Novotel Surfers Paradise holiday package (Deal Code: MQ-4813) featured in the Travel Section of NZ Herald on 14 March 2023 incorrectly advertised the price as from $699* Per Family. This package price is 5 Nights from $699* per person as stated on the website. We apologise for any inconvenience caused.
Retraction Added 11:15am, Wednesday, 15 March 2023